1 reviews | Active since Feb 2015
BAD CUSTOMER SERVICE
I app**** for credit at Joshua door oudtshoorn. I received a credit limit of R12000. I app**** for a LG 60 inch tv. When I came to the back of the shop at the credit desk the lady gave me a foul look. At that particular moment I wasn't dressed well. I am permanently employed just a few blocks away from Joshua Door. The send out a third party to my employer to check if I am employed and the results came back positive. I went back to the stoore and the lady than tell me that I must bring her a 3 month bank statement. I explained to her that I only have a one month bank statement due to the fact that we only got paid through the bank this month. I also called my employer and he came to the stoore personally to explain that. Then she made and started a big argument with him and me of which I am very unhappy.
Thank you for bringing the matter to our attention. Sorry for the inconvenience caused.
This matter is receiving our urgent attention and we will revert with feedback soonest.
Your reference number is ***
Thanks and kind regards,
Veni Byers
Thank you for bringing the matter to our attention. Sorry for the inconvenience caused.
This matter is receiving our urgent attention and we will revert with feedback soonest.
Your reference number is ***
Thanks and kind regards,
Veni Byers
