Bad Customer Service

I bought the Bradley Double Bunk on the 29th of January 2015 at Russells Olievenhoutbosch cash, I enquired before I bought the bed if they do assemble it upon delivery they said yes they do, to date 10 February the bed had not been assembled and they have an attitude when I call them. <br> On the 4th February I called the sales person, he said he has resigned. Store manager has no customer care at all.