Bad Customer Care

I bought products at Russells on the 5th January 2018. We contact them on the 8th and 9th of January 2018 to find out when they will be delivering as we are not always at home. The Silverton Branch gave us the number of the Outbound Offices that does the delivery. They were very very rude to me. Al that they keep on saying is the system is offline. I work in a customer service industry and this is scary how they treat their customers.

Miss R Johr