TM
Tumelo M

1 reviews | Active since Sept 2013

04 Feb 2015, 13:58

attitude of call center agent

I got a call from legal department and the agent was nt willing to listen. To me. I tried to explainbt he was too. Furious to listen. I owe da company yes bt he cudve listened to watI wanted to say, he ended threatening me ka blacklisting. IS THAT HOW ARE THEY TRAINED?

0
Replies (1)
Russells and Joshua Doore
Russells and Joshua Doore's reply04 Feb 2015, 14:41
Official
Hello tumza-T,

(Acknowledge)

Please note that we aware of your complaint and we're still busy with our investigation.

Kind Regards,
JDG Financial Services
***
A division of JDG Trading (Pty) Limited. Reg no. *** / NCRCP41.
An authorised Financial Services Provider.