1 reviews | Active since Jun 2016

07 Jun 2016, 11:29

Assembly of my wall unit bought

<p>I bought a wood-metal wall unit on the 27th May 2016 at Russels in Cape town. The item was on Sale and along with the advert was free assembly of the item. The unit was delivered without any problem but however, remained in pieces. i tried calling them back to try and have my item assembled but im being re-directed, left right and center. Its been 2 weeks and still my unit has not been put together.</p>

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Replies (1)
Russells and Joshua Doore
Russells and Joshua Doore's reply08 Jun 2016, 09:08
Official

Good day IG: RetroSOUL_SA


Thank you for contacting the JDG Customer Resolution Centre.

We acknowledge receipt of your Hello Peter but we are unable to reach you as the contact details provided with this post takes us straight to voice mail.


In order for us to assist you further, could you please provide us with the following details mentioned below:


Name & surname
Alternative contact contact number
Sales order number or the name of the the metal wood wall unit.

Kind Regards,
JDG Resolution Centre