Account Balance incorrect

An amount of R600 was paid today (01.03.2015) at Joshua Doore in Durban, I requested the balance owing on my account and was told it is R5900 - this balance I keep on receiving every time I pay my account. According to a detailed statement received on March 19, 2014 the balance then was R6530. Since then payments of R600.00 have been made on a monthly basis until current which was made today March 01, 2015<br> <br> Everytime a staff member calls me from JD the balance remains the same at R5900 - does your accounting system not use remote access.<br> <br> Please can a detailed current statement be sent through to me - I was hoping to purchase a lounge suite, but with the bad accounting service I received I will use a different furniture company. It is a continuous argument with the Durban staff regarding statement and account balance.<br> <br> Please can someone holding a secior accounting position sort this matter out for me.<br> <br>