aM
akhona M

1 reviews | Active since Oct 2014

26 Jun 2015, 12:09

A contract specifies 24 month

Good Day<br> <br> I have bought 3 items at Russells Furniture Shop in Port Elizabeth Govan Mbeki Avenue in 2012, the first instalment went through on the 27 December 2012 , The agreement was for a period of 24 months, I have the copy of the contract. January 2015 they have debited my account, then I stopped future debit orders. <br> <br> They have phoned me four times, different persons and I explained my situation and they said they will follow up. Now I cant buy on credit from any shop because I am appearing as the person who is not paying his bills. The last reference they gave me on 25/04/2015 is :17282*40022

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Replies (1)
Russells and Joshua Doore
Russells and Joshua Doore's reply26 Jun 2015, 12:33
Official
Hello magcakini209,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is ***.

Thanks and kind regards,
Customer Resolution Center