5 Months waiting for an exchange

I don't understand why you reply on hello peter as if you resolve customer queries. I bought a bedroom suite March 2015 and it was damaged. On the day of delivery i found out that the product is damaged and reported the matter to MPhilisi same day. The headboard dressing have a scratch and the door is not opening properly. It been 5 months waiting for the exchange. every time i call the customer resolution centre they tell me different stories it other they waiting for for a response from head office or they they waiting for a manager to respond. I would never ever buy from Joshua Door because of the poor service i have received and no one ever bother to contact me with an update every time i must call the resolution centre for an update and they so useless because no one is helping me with this matter. I can not be treated like this i need this matter to be resolved before i take further steps. Poor service.I paid a lot of money for this bedroom suite and i paid in cash so don't make it like i owe you any money i don't owe you a cent . I need my bedroom suite to be exchange as soon as possible otherwise i will have to take you to court.