30 DAYS and still they give me attitude.

I bought a Bed in your Acardia Store, and 1. They gave me 2 pieces, Restonic Base and Sleepmaster Mattress! 2. The Base is actually a factory fault. 3. I reported the matter on the 15 MArch 2016.<br> <br> I have been calling your head office, regional, warehouse and the branch. To date, all I get is attitude from your Store Manager and Captain, regional manager. Captain shouts that he only got the query 15 minutes ago and that I should wait until further notice while he investigate as to when did I complain, is that really how you handle your customers? Your store manager told me on Friday, 8 April that I should come fetch the exchange base myself because she doesn't have transport.<br> <br> Everytime I write on HelloPeter, you are quick respond that you will attend to me, but since the 15th, no one has ever phoned me. I am fuming and I am very sad. All I want is my money back. This Captain guy be telling me about internal stupid processes to be followed, he is wasting my time. I have reported thisa things long ago and I am not gonna be any more patient. Please make sure that you contact me to refund me, I don't want stupid stories. Invest in teaching Captain manners good people. Thanks