2 month old fridge seal broken

My Fridge I purchased is a disaster.<br> <br> I was wondering why the deep freeze part freezes up and I noticed that the rubber is broken. Well this is now even more disappointing as the fridge is only 2 months old. I want a sales rep to contact me regarding this matter URGENTLY and I don't want the fridge repaired I want a new one as this fridge is only 2 months old. I want a new fridge delivered to my property and then they can take this broken one away. Very sad that we have been paying our account on time and we spent so much money at Joshua Doore and this is the item that we received. This is the email i sent through to the JD Group and to the sales person 7 days ago and no one bothered to phone me back. When I eventually got hold of the Assistant sales manageress I told her this is unacceptable and it always seems to be that their systems are down. I think for a brand new fridge to give problems like this is shocking. I am awaiting KIC phone call to see if they will be giving me a new fridge or sending it in for repairs. Joshua Doore / Russels is quick to sell you stuff but their after sales service is useless. You need to send your staff for more training in customer service