100 Days, No response! Store is lying, Customer service manager is rude. Head office Sasha, Tshepo and Siphiwe are not giving answers. All I want is my R7000 cash back. Stop insulting our intelligence and capitalize on maximum customer care please! This i

On Tuesday I spoke to Sphiwe who referred me to Tshepo, ***. Tshepo said your refund policy does not allow you to refund us in CASH, and I asked him to forward me such a policy which is in bridge of the CPA and NCA/NCR, and he promised he would send it. Today Iphoned to make a follw up, Sasha is so angry she does not want me to talk to this guy. What the fvcken customer service is this? I need my money back and I need it in Cash as that is how I paid it. If Sasha and Tshepo are angry with this, they must go to the loo. I am fed up with this treatment and I will be visiting your offices physically to collect what is mine. We work very hard for this money and if you think you gonna get away with it, you are wrong. I will take this war to social media to warn your customers. How on earth do you have rude customer service managers who could not resolve a mere complain in 90 days? Why are you treating us like stupids? I need my money. I need to see the copy of your Refund Policy so I can scrutinize it, you think you will get away with this? Well... This is uncalled for. Tshepo should stop lying to customers on behalf of the store, its a serious misconduct.. misinformation and really uncalled for. Contact me to tell me when are you paying back the money.