10 year warranty BED didn't even make it to 2 years!

I bought the Sleepmasters Camelot Queen size bed in June 2020 from Russells Tembisa Plaza. A bed is supposed to have a 10 warranty, my bed has broken springs & is extremely uncomfortable as a result. I am a slender woman & I am shocked at this disappointment the product has been. I have my proof of purchase & would like this mattress to be replaced, I was clearly sold a poor quality mattress and cannot accept that I'll be expected to purchase another bed in less than 2 years later. This is not acceptable. I will be taking to Hello Peter & all social media platforms until this is resolved. What a devastating experience. I hope someone will get back to me. I can't be expected to buy a another bed in less than 6 months. Sleepmasters & Russells are reputable brands and have been in business for a very long time. I am disappointed to have such a poor product from them. Bed time is my least favourite time now. I work too hard to struggle this way. I need this mattress replaced as soon as possible. It is less than two years later and I have ripped bed sheets due to the spring that tore through the mattress and the bed is uncomfortable because there is evidently more damage on the bed. People that purchased beds before me are still enjoying their quality. This is unacceptable! I need someone to contact me and rectify this as soon as possible!