Beyond frustration and pathetic product and customer services......

I purchased a Big Boy Revival from Cape Town S******, 7 April 2018, While riding it hope, it left me stranded next to the highway 11 times and a list of other issues such as No breaks, poor battery, lights not aligned, grease o the seat only to mention but a few issues, on the Monday, I called in to the dealer , left numerous messages for the Dealer ( Bernard ) to contact me , which did not happen... I then called Conway Head office ( Sarah ) customer complaints and tried to see how i can get this sorted ( the Jonway ) response was Go back to the dealer, The dear says can't help awaiting head office , no one wants to accept responsibility ,I Left message for the MD ( Frans + Doug ) to contact me, this one week later has still not happened,

After many frustrating Phone calls trying to sort out this issue, Jonway contacted the Local Paarl dealer who has been a breathe of fresh air in Helping, However, When the Paarl dealer delivered the S******, I he gave me a new battery ( head office said they should deliver it ), on Friday morning 13 April, I took the s****** back to the Paarl dealer and he told me the one that is in it is Flat so now i Have two brand new flat batteries, I have since asked to have the unit swopped out and replaced with a new alternate 150cc and wow, all the excuses of lights been left on and dealer now needs to strip the bike to find out whats up.... etc so ....

Anyone out there that has an idea to Purchase a JONWAY S****** for yourself, family or children, in my case be rest assured you will be frustrated and no one will want to assist you. Unfortunately the s****** was bought cash, they have the money and now its a case of "" ***** you Mr Customer " not our problem........ So I'm my version this has to be the worst deal i have ever done , and for sure don't recommend dealing with any Big Boy dealer..... its going to bite you hard.... and cost you unnecessary stress.