Incorrect orders and poor customer service

<p>I eat from Jolly grubber on a regular basis. I've experienced a few wrong orders and politelycalled and informed them. They made a note on their system to double my orders. Today,however they completely messed up my order and even sent me something I could never order as it is against my religion. When I called and explained and asked for a refund they were extremely rude. They held the speaker and said "she's still on the line and expects the sandwich for free, our drivers will not deliver there because it's by the shacks " They don't even know the location and made such awful disrespectful remarks". On a normal occasion when I order larger orders and pay for delivery they don't make remarks about the shacks. Their service was pathetic especially since they were completely wrong!</p>