AC
Amukelani C

1 reviews | Active since Aug 2018

28 Aug 2018, 20:40

What a poor service or maybe is best for ******* people.

What a poor service or maybe is best for ******* people.

I heard of Joshco when I became disparate of place to stay, as I cant afford to buy house of my own, I went to their head office in November 2017, they gave me a form called enquiry form, I completed the form with hope that I am going to get the unit and my kids will have their own room. I did not heard anything from Joshco, then I phone them asking about my enquiry, and the answer was "wait for the message" which I never received. in April 2018 I heard that there will be application for Devland units, I went to their office again and completed the so called enquiry form and I was advised to wait for the message which I never received to date. I saw people occupying the units in Devland in August 2018, and I approached those people to find out how can I go about getting a unit, they referred me to Peter, who was not at the premise, I called him and he advised me to go to the office, I went to the office today 28/08/2018. I explain my story the old lady at the reception and she called a gentleman to help me but he only said "Unfortunately Devland is full ". with a disappointment, I carried my self out of the office. I then called their office number which it takes time to be answered , to find out if there is any unit available. After an hour I was lucky, my call was answered by lady who advised me to come to their office to fill any enquiry form, she was very rude, as I was about to ask if she can check my name on the system as I have filled the forms before, she said no come to our office and fill the form, pity I left the office to work.

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Replies (1)
JOSHCO
JOSHCO's reply23 May 2019, 15:34
Official
Dear Amulelani, we are sorry that your perception of JOSHCO is poor. We do strive to provide great service to our customers. unfortunately, the number of people looking for a place to stay out numbers the units we have. Insofar as our staff being rude, that is not a trait that we will tolerate and assure you that we will improve. In the mean time though, please contact us on *** should you have any further queries.