Unhappy

I m staying in Joshco Flats since 2016 and my stay there currently has moved from being the best to being the worst ever ...I m in loggerheads with the caretaker she s doing a lot of negative things tht I cannot mention here that have a detrimental effect on my well being.And the worst thing about it is that I reported the matter so I have received any response I think they are in solidarity with their colleague cause it seems whatever she told them to them it automatically became the truth .How do I stay with someone whom I don't like so much cause of her actions and who hates me back .What must happen first before I m moved from this person .