1 reviews | Active since Apr 2018
Wet wipes!
I purchased your Johnson's extra sensitive baby wet wipes and experienced lots of issues such as dry wet wipes and no opening therefore I had to manually cut the top off I contacted your call center and they apologised and promised to send me a wicode as an act of goodwill asap I have still not received the code. Or any reference number etc. Please deal with this asap
Good morning Consumer
Thank you for contacting us. We are sorry to hear about your frustration with our Johnson's Baby wipes and us not responding sooner. We would like to speak to you and assist as soon as possible. We know that you might be busy and ensure you that we will not take much of your time.
We notice that you have not provided any name or contact details- please send us an email with your contact number so that we can give you a quick call: *** (this detail is available on our packaging)
We appreciate your feedback.
Kind regards,
Joy Esau
Consumer Care Specialist
Good morning Consumer
Thank you for contacting us. We are sorry to hear about your frustration with our Johnson's Baby wipes and us not responding sooner. We would like to speak to you and assist as soon as possible. We know that you might be busy and ensure you that we will not take much of your time.
We notice that you have not provided any name or contact details- please send us an email with your contact number so that we can give you a quick call: *** (this detail is available on our packaging)
We appreciate your feedback.
Kind regards,
Joy Esau
Consumer Care Specialist
Good morning Fathima
Thank you so much for taking my call, it was a great pleasure to chat with you.
Kind regards,
Joy
Good morning Fathima
Thank you so much for taking my call, it was a great pleasure to chat with you.
Kind regards,
Joy