DJ
Duran J

1 reviews | Active since Sept 2018

30 Sept 2018, 21:09

Poor quality of Baby Powder

I purchased Johnson and Johnson Baby Powder form Discherm Verdi Centre about two weeks ago. The Powder expiry date states the 2021. However the powder is full of flaky fluffy. I have been using this product for years and have never found this before???? Should I move to Elizabeth Anne , they are a little cheaper too????

Not to mention this has stuff up my sinus :( ...

I wonder if Johnson and Johnson or DISCHERM will contact me

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Replies (2)
Johnson & Johnson (Pty) Ltd
Johnson & Johnson (Pty) Ltd's reply30 Sept 2018, 21:52
Official

Dear consumer

We’re so sorry that you had a negative experience with our Johnson's Baby powder.

We’re keen to get as much detail as possible so that our Quality Assurance team can get to the bottom of the problem and address any product quality errors.

We require your mobile number as well as a daytime contact number where we are able to reach you.

Again, we are very sorry for what has happened and await your response.

Kind regards

Bonny Petersen

Team Leader: Consumer Care, J&J (Pty) Ltd.

Johnson & Johnson (Pty) Ltd
Johnson & Johnson (Pty) Ltd's reply30 Sept 2018, 22:32
Official

Thank you so much for providing your contact number.

We will call you in the morning.

Kind regards

Bonny