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laiqah Y

1 reviews | Active since Sept 2014

04 Mar 2017, 17:48

people call to enquire and dont bother giving feedback

<p>i was given coupons for the value of R130 due to the fact that there was a problem with the baby pump lotion nonetheless i tried usuing the coupons and it did not work. the lady called me to find out what happen i explained to her what the story is. she said she will call me back now and tell me why. she did not call me at all. as it is i am at an inconvenience because the pump broke and had to spend money again now the coupns dont work and more money is spent which i am not being reimberssed for.</p>

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Replies (1)
Johnson & Johnson (Pty) Ltd
Johnson & Johnson (Pty) Ltd's reply06 Mar 2017, 08:11
Official

Good morning Laiqah

Thank you for your mail and allowing us the opportunity to respond.

We are very sorry for the inconvenience this has caused you. A Consumer Advisor will be in contact with you today.

Kind regards,

Joy Esau | Specialist Consumer Advisor

Johnson & Johnson Consumer

241 Main Road | Retreat, 7945| Cape Town, South Africa

Private Bag X6 | Tokai | 7966

Tel: +***7 | Email ***

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