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blaiseerik B

1 reviews | Active since Feb 2016

23 Apr 2017, 19:57

Johnson's Baby wipe caused horrific rash on my baby

<p>I am writting the review with tears all over my face.</p> <p>I bought the sensitive Johnson's baby wipe from Makro, few day after using the wipe, my baby developed very scary rashes all over his private part. My baby is 8 month and was using pampers wipes without issues until we decided to try the Johnson's sensitive wipe which turned out to be a great mistake.</p> <p>Please correct what ever chemicals you use in making this product or take this product out of the market and stop hurtting people's babies.</p>

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Replies (3)
Johnson & Johnson (Pty) Ltd
Johnson & Johnson (Pty) Ltd's reply24 Apr 2017, 09:44
Official

Good morning Emmanuel

Thank you for bringing this to our attention. We are very sorry to hear about your baby's unfortunate experience and we apologise sincerely for what has happened.

We will be in contact with you shortly.

Kind regards,

Joy Esau | Specialist Consumer Advisor

Johnson & Johnson Consumer

241 Main Road | Retreat, 7945| Cape Town, South Africa

Private Bag X6 | Tokai | 7966

Tel: +***1 | Email ***

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blaiseerik B's update24 Apr 2017, 13:19
Reviewer Update

Thanks Joy for your support, you guys are so caring and your customer support is oustanding.

Johnson & Johnson (Pty) Ltd
Johnson & Johnson (Pty) Ltd's reply24 Apr 2017, 15:10
Official

Good afternoon Emmanuel

It is our greatest pleasure to help to the best of our ability. You are most welcome.

Kind regards,

Joy Esau | Specialist Consumer Advisor

Johnson & Johnson Consumer

241 Main Road | Retreat, 7945| Cape Town, South Africa

Private Bag X6 | Tokai | 7966

Tel: +***1 | Email ***