Johnson & Johnson Baby Powder packaging
I have been using Johnsons Baby Powder since the age of 16 (I am now 52) as a talc after my shower. Over the past few months, the quality of the packaging has not been good. I battle to get the powder out and it seems the holes just aren't big enough. After mailing Johnson and Johnsons twice, I have had no response at all. Sent pics of the last bottle I battled with including batch numbers etc. Very disappointing for us who are loyal customers.
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Replies (4)
Johnson & Johnson (Pty) Ltd's replyOfficial
23 Sept 2019, 16:35Good afternoon Dana
Thank you for your email. We are sorry to hear about your negative experience. May we request you send us your email address or contact number, we would be happy to connect with you.
Our contact details:
***
***
Kind regards,
Joy Esau
Thank you for your email. We are sorry to hear about your negative experience. May we request you send us your email address or contact number, we would be happy to connect with you.
Our contact details:
***
***
Kind regards,
Joy Esau
Johnson & Johnson (Pty) Ltd's reply23 Sept 2019, 16:35
Official
Good afternoon Dana
Thank you for your email. We are sorry to hear about your negative experience. May we request you send us your email address or contact number, we would be happy to connect with you.
Our contact details:
***
***
Kind regards,
Joy Esau
Thank you for your email. We are sorry to hear about your negative experience. May we request you send us your email address or contact number, we would be happy to connect with you.
Our contact details:
***
***
Kind regards,
Joy Esau
's updateReviewer Update
17 Jan 2020, 11:57Emailed and never received any more communication - bad service seriously!
's update17 Jan 2020, 11:57
Reviewer Update
Emailed and never received any more communication - bad service seriously!
Johnson & Johnson (Pty) Ltd's replyOfficial
04 Feb 2020, 11:05Good morning Dana,
Thank you for your email. SF***. We are not able to connect with you as we cannot see your contact number neither your email address. May we please request you give us a call on ***. We are happy to give you a return call.
Regards,
Joy
Thank you for your email. SF***. We are not able to connect with you as we cannot see your contact number neither your email address. May we please request you give us a call on ***. We are happy to give you a return call.
Regards,
Joy
Johnson & Johnson (Pty) Ltd's reply04 Feb 2020, 11:05
Official
Good morning Dana,
Thank you for your email. SF***. We are not able to connect with you as we cannot see your contact number neither your email address. May we please request you give us a call on ***. We are happy to give you a return call.
Regards,
Joy
Thank you for your email. SF***. We are not able to connect with you as we cannot see your contact number neither your email address. May we please request you give us a call on ***. We are happy to give you a return call.
Regards,
Joy
's updateReviewer Update
04 Feb 2020, 11:26Hi
I am not sure why my email address is not coming up, as is your number. Let me try this:
d a n a 1 4 0 2 @ g m a i l . c o m :)
I am not sure why my email address is not coming up, as is your number. Let me try this:
d a n a 1 4 0 2 @ g m a i l . c o m :)
's update04 Feb 2020, 11:26
Reviewer Update
Hi
I am not sure why my email address is not coming up, as is your number. Let me try this:
d a n a 1 4 0 2 @ g m a i l . c o m :)
I am not sure why my email address is not coming up, as is your number. Let me try this:
d a n a 1 4 0 2 @ g m a i l . c o m :)