1 reviews | Active since Sept 2014
Broken part in the Baby Lotion
<p>I purchased a fragrance free baby lotion, the one that you press the nozzle down and the lotion comes out. I was pressing the nozzle continuously and nothing was coming out. I then opened the top and see that the part that sucks up the lotion and pushes it up is not there. I am disappointed to see this product broken and i had to go on a day wth no lotion on my baby.</p>
Good morning Laiqah
Thank you for your mail, and for taking our call earlier. It was lovely chatting you. As mentioned, we apologise sincerely for the inconvenience this has caused.
Please be on the look out for an email requesting the product information for our QA Department to investigate. Again, we are very sorry for what has happened.
Kind regards,
Joy Esau
Good morning Laiqah
Thank you for your mail, and for taking our call earlier. It was lovely chatting you. As mentioned, we apologise sincerely for the inconvenience this has caused.
Please be on the look out for an email requesting the product information for our QA Department to investigate. Again, we are very sorry for what has happened.
Kind regards,
Joy Esau