NS
Nthabi S

1 reviews | Active since May 2012

23 Apr 2018, 12:50

Baby wipes with too much perfume and very HARSH on baby's skin! BAD BAD PRODUCT!

I bought the gentle all over baby wipes in a box for my 8 month old baby. My baby now has a big bad rash on her private part, it is heartbreaking to see my baby like that. I didn't realize that the wipes had so much perfume causing my baby's skin to react so badly to it. Imagine if I use them on her face or hands what will happen? I am totally disappointed in Johnson and Johnson for making such highly perfumed wipes and they call them gentle all over baby wipes. They are not gentle at all instead they are very HARSH on the baby's skin. My baby never had any problems previously when she used other wipes. I have pictures as proof that my baby's private part is in a bad state because of these wipes, now I have to throw away the rest of the wipes I have not used, what a waste of money!

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Replies (1)
Johnson & Johnson (Pty) Ltd
Johnson & Johnson (Pty) Ltd's reply23 Apr 2018, 13:31
Official

Good afternoon Missseleki

Thank you for contacting us. We are sorry to hear about your frustration with our Johnson's Baby wipes. We would like to speak to you and assist as soon as possible. We know that you might be busy and ensure you that we will not take much of your time.

We notice that you have not provided any name or contact details- please send us an email with your contact number so that we can give you a quick call: *** (this detail is available on our packaging)

We appreciate your feedback.

Kind regards,

Primrose Joka

Consumer Care Specialist