1 reviews | Active since Jul 2016

28 Jun 2017, 17:43

Faulty NEW Jeep Cherokee

<p>I purchased a brand new Jeep Cherokee LTD AWD @ R 700 000.00</p> <p>five days old the car broke down and had to get towed.</p> <p>The radio keeps switching to Traffic report +- 20 Times a day - The setting are off, John William techs cant fix. There is no solution</p> <p>John William Motors Bloem dealer Principal then made the arrangments and promised to rather upgrade me to a Jeep Grand Cherokee to the same value as what i am currently paying via MFC Finance.</p> <p> </p> <p>The Cherokee is now seven months old and i have waited for the promise to be delievered for a month now.</p> <p>Now John Williams DP says its Chrysler SA and Chrysler SA say its the dealership. Each one blaim the other while i as the customer sit in the middle with a faulty Car.</p> <p> </p> <p>The sad part is because the car is financed with MFC i cant stop my payment and return the car.</p> <p>I cant even get MFC to help and take on the Dealership.</p> <p> </p> <p>I am a customer thats getting bad service from a Dealership and no one seems to care too much, they trying but i must wait further.</p> <p> </p> <p>Customer service should be - FIX, REPLACE or REFUND.</p> <p> </p> <p>I recommend that no one ever even look in the direction of a JEEP.</p>

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