HN
Heike N

1 reviews | Active since Nov 2014

31 Oct 2015, 12:41

worst food ever

We got there saw the special asked the waiter i want the special. She told us it was Friday's special we only realised <br> That we did not read properly. We apologised to her. Then the manager Bruce came to our tabel with n very bad and very aggressive attitude. We told him the problem was solved and we apologise for mis reading. We ordered the R99 sushi waited an hour for it then we asked them for a takeaway. So we paid and left. We opened the takeaway and the salmon was old the rice was dry. We called the manager he was aggressive and snotty. Told us that he wil take it up with the head office. He phoned again asked for my name and aggressively said that he personally checked the take away that is an lie! I paid the account at Bruce personnally and never left the till! How did he check it? He attacked me verbally on the phone and I said I'll take it up with head office. He threw the phone down in my ear.

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Replies (1)
John Dory's Fish
John Dory's Fish's reply03 Nov 2015, 12:28
Official
Hello Heike123,

We apologise to you for the experience you say you had at JD Middelburg. We can assure you that your feedback will be shared with the owner/operator so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.

Kind regards
Nicole Lewis
Customer Care