1 reviews | Active since Sept 2016
Worst ever
<p>Had the extreme misfortune at dining at your citilodge PE store on Wednesday; waiter got order wrong 3 times, no help from the 5 managers.they don't do the special advertised on tv?. The sushi is the worst ever, small, looks like made the previous day, Avalanche prawns had chopped prawn meat deep fried, the famous bomb had none of black sauce on, salmon on salmon roses was faded and comming apart, not fresh at all. When as a franchise will you ever get it correct. Deff put us off our usual store upcountry. Do not even bother to contact us as there was littl interest instore in hosting us other than taking our hard earned money</p>
Thanks for taking the time to review JD Citilodge PE. We are very sorry to hear about the bad experience, poor service and food quality you say you received at the branch. We would appreciate the opportunity to investigate the matter further at store level; we can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment.
Please be advised that feedback will be shared with your shortly. Thanks again for taking the time to bring this matter to our attention.
Kind regards
Nicole Lewis
Customer Care
Best regards,
Thanks for taking the time to review JD Citilodge PE. We are very sorry to hear about the bad experience, poor service and food quality you say you received at the branch. We would appreciate the opportunity to investigate the matter further at store level; we can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment.
Please be advised that feedback will be shared with your shortly. Thanks again for taking the time to bring this matter to our attention.
Kind regards
Nicole Lewis
Customer Care
Best regards,