1 reviews | Active since Jul 2016
Worst date night ever
<p>I recently went to John dorys over the weekend and had such a shocking time. I have been a loyal patron of this restaurant for over 6 years, and my last experience has put me off completely and I will no longer be dining there. </p> <p>Not only was our waitress hard of hearing and we had to shout our order to her, she got the order wrong. When the food came there was a sauce on my plate that was A cold, and B not what I ordered. My food and my partners food was cold and flavourless. I asked the waitress to take away the sauce and that I would like some garlic butter sauce. Another waitor bought me another unknown white herb sauce. After words were exchanged with the waitor, the manager who just happened to be around, came round and we too had words on the situation. He took the food away and came back with yet again cold food and some excuse of garlic butter sauce. My partner and I were so unimpressed and couldn't wait to get out of there. We paid and will not be returning. The standard of service and quality of food has gone so far down. Such a pity. </p>
Thank you for taking the time to let us know about your visit to John Dory’s Monte Casino and your dissatisfaction with the food and service. We have forwarded your complaint to the owner/operator of this John Dory’s so that it can be internally investigated and addressed. Once done, we will provide you with feedback as well. Please allow us to apologise to you both for any inconvenience or frustration that might have been caused and be assured that all constructive feedback is welcomed, as it helps us to improve upon the service and meal offerings served to our guests.
Kind regards
Nicole Lewis
Customer Care
Best regards,
Thank you for taking the time to let us know about your visit to John Dory’s Monte Casino and your dissatisfaction with the food and service. We have forwarded your complaint to the owner/operator of this John Dory’s so that it can be internally investigated and addressed. Once done, we will provide you with feedback as well. Please allow us to apologise to you both for any inconvenience or frustration that might have been caused and be assured that all constructive feedback is welcomed, as it helps us to improve upon the service and meal offerings served to our guests.
Kind regards
Nicole Lewis
Customer Care
Best regards,
