Top-tier experience at Kimberley John Dory's - looking forward to my next visit!

I'm in awe by the level of professionalism, customer care and true definition of going an extra mile displayed your Kimberley Store Manager I found on duty on Frid, 02 May 2025 about 17h00. If it was not for Thomas, I'd be writing an exact opposite of this about my initial reception at te store...but let bygones be, you have a STAR in Thomas.

He personally attended to me...I experienced "Service with a Smile". He deserves to be personally handsomely rewarded for saving the day. He never attempted invalidating my feelings. I'd definitely have such Emotional Intelligence anytime in my team. Besides your appetizing menu, he's one of the reasons, I'll continue coming for more to your stores, not only in Kimberley. I'm SUPER impressed. May his territory be expanded, a true gem indeed 👌🏽