Terrible service

<p>We had the most horrible experience at John Dory's Mall @ carnival. The first time we went for Sushi the Trout Nigiri was rotten, but we managed to work past that. We decided on 28/06 to go back for Sushi at the same store, the manager greeted us and said that because of the previous bad experience the drinks are on the house. We ordered only Sushi for the whole family this time around, and mostly vegetarian. An hour and a half later we still had no food on our table, but all the other patrons around us had already eaten their sushi, we were then told that it would take another 10 minutes and we were given some other sushi from the bar as we had to wait. When some of our food eventually came it was chaos, some of it fell apart and others weren't even sliced through. Some were still in the sushi bar. The Deep-Fried Futomaki did not look anything like the menu, it was just pieces covered in sea ****, no crumbs and not deep fried. The maki rolls were all shapes and sizes. The mussel and prawn were served in a different plate but on the menu it states that there is 9 pieces, we only got 7. My husband was so cross that he sent some of the food back and stood up and left the restaurant as he did not want to make a scene in front of everyone and their kids. The manager took down his number and phoned the next day to apologize for what happened. Thank you for phoning back but we paid R426.50 for food that was disgusting and we will never again support your restaurant.</p>