Terrible Service
<p>We went to John Dory's last night at Eastpoint. Service was shocking. Our drinks took nearly half an hour to arrive. No cutlery was given with our starter and no condiments, not even salt and pepper with our food, we ordered a second round of drinks, a can of coke and strawberry daiquiri, when we ordered our main course, the coke arrived at the end of our meal and the strawberry daiquri never appeared,instead we got a plate of sushi instead of the drink. Was so disgusted that we didnt even have coffee or dessert and rather stopped at the Engen on the way home to buy a cake and coffee instead of waiting a painstaking 30 minutes for a dessert of a coffee to arrive as we had waited for a starter, mains and drinks. Will rather go to Jimmys Prawns anyday. And at the price I paid for 6 tiny prawns and steak, nearly R165. What a Joke.</p>
We apologise to you for the experience you say you had at JD East Point. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly.
Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care
We apologise to you for the experience you say you had at JD East Point. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly.
Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care
I want to thank John Dory's East Point for their prompt reply, I was contacted by three managers and sent two emails in response to my request. I was also invited back on Saturday personally by the Manager on duty, Syri and he made a personal booking for me. He was extremely helpful and attentive and so was our waiter. The food was excellent, Sushi was fresh and my son also enjoyed his meal. They also only charged us for our drinks when I asked for the bil, which was a great surprise.
I will definatly be going back again and I really want to thank all the managers and those who contacted me regarding my complaint. It was really appreciated.
I want to thank John Dory's East Point for their prompt reply, I was contacted by three managers and sent two emails in response to my request. I was also invited back on Saturday personally by the Manager on duty, Syri and he made a personal booking for me. He was extremely helpful and attentive and so was our waiter. The food was excellent, Sushi was fresh and my son also enjoyed his meal. They also only charged us for our drinks when I asked for the bil, which was a great surprise.
I will definatly be going back again and I really want to thank all the managers and those who contacted me regarding my complaint. It was really appreciated.