Terrible customer service

<p>I visited the Sun Coast store on the 25/01/2017. I was with my family 4 in total. I received a voucher from the casino for a special on Hake and chips. Before placing an order I notified the waiter that I had the voucher. He indicated that I could not use it if the other 3 people would be ordering sushi as I couldn’t have more than one special on the bill. I obviously didn’t agree with this as it was not me who was part taking in 2 specials. He said he would call his manager. Sally (a manager) arrived some minutes later after he had called her twice, uninterested and rude. She said that’s how that store works but she will call another manager to explain. Trevor (another manager) arrived to tell me the same thing. I asked him what would have happened if all of us came in separately sat at 4 different tables and paid separately. He told me it would be fine! John Dory is not the place to go if you want to have a family outing. They wouldn’t accept a voucher and half price sushi on one table but they will accept it if everyone is seated at separate tables. It makes no sense at all. I will not be going into another JD store, Ocean basket is family friendly and more welcoming</p> <p>I contacted the customer care line, basically I told that the stores run independently and they have no control of these specials.</p> <p> </p>