Shocking service at John Dory's Springs Mall

Every time my husband and I go to John Dorys at Springs Mall, the service is disgusting. We went out tonight hoping that service had improved, but yet, not to our surprise, it was worse. My husband ordered sushi and a pepper starter and I ordered 12 buffalo wings. The waitress asked us if we want everything together, to which we said yes. 45 minutes later, the waitress came to us and said that my husband's sushi was ready and that the other food would be done soon. We told her to bring the sushi so long, to which she said she would bring it. She then disappeared. About 5 minutes later, I saw her serving another table, completely ignoring us. Then a different waiter brought the sushi but no chopsticks or soya sauce, and none of our other food in sight. We asked him where our other food was and he said he would check. My husband then saw him go into the kitchen and start making our food. Our waitress then came to us to ask if we were ok...seriously??? We then asked to see the manager, who at first did not want to talk to us. He eventually came and asked us what the issue was...which we then told him. In the meantime, my husband's poppers had arrived and I still had nothing. Eventually, when my husbands food was finished (which wasn't properly cooked), my wings arrived. I had ordered 12, and only received 6, but on the bill we were charged for 12. There was no apology from the manager which is absolutely shocking! John Dorys will never see us again!!!