1 reviews | Active since Mar 2016
Replaced Food item
I went to John Dory's at Wonderpark mall and i ordered the Cajun Chicken Stack and some chicken livers for take away. I asked the waitress to substitute the chips on the chicken stack meal with a salad. Firstly, they brought me the bill before i even got my food. It was odd but i thought noting of it as i thought they just want to speed things up. Then i finally got my food and left, when i got home i found that they put fish instead of chicken in my Cajun chicken stack and nobody bothered to tell me if they are out of chicken or if i don't mind the fish. All the other ingredients for the stack were correct except for the chicken which goes to show that this was done on purpose. I'M NOT HAPPY, i expect to get what i ordered and paid for. Even sad because i tipped the waitress as well
Thank you for alerting us to your take-away situation - please allow us to check upon this with the owner/operator as it sounds like there could have been a mix up with the take-aways.
We don't offer a fish stack meal so hence it is important that we double check what happened. Once internally addressed, we will be in touch to offer you feedback. Please accept our apologies for any inconvenience you feel was caused and be assured that this is definitely not the John Dory's norm.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for alerting us to your take-away situation - please allow us to check upon this with the owner/operator as it sounds like there could have been a mix up with the take-aways.
We don't offer a fish stack meal so hence it is important that we double check what happened. Once internally addressed, we will be in touch to offer you feedback. Please accept our apologies for any inconvenience you feel was caused and be assured that this is definitely not the John Dory's norm.
Kind regards
Bev Cornwell
Customer Care Manager
