POOR SERVICE - JOHN DORYS WALMER PARK PORT ELIZABETH

On Wednesday the 7th of October 2020 we wanted to visit John Dory’s for their Sushi special. We arrived at the restaurant at Walmer Park, Port Elizabeth at about 18:10. We were served immediately and placed our orders for drinks and our sushi. At 19:00 - 45 minutes after we have ordered, I managed to flag down another waiter as our waiter has not been to our table again. I asked the waiter why the sushi was taking so long. He rep****, and I must add, a bit arrogant, that with the Covid regulations they are not allowed to prepare the sushi in advance. That is why the sushi will take about 20 to 45 minutes. I told him that it was already 45 minutes since we ordered. I also told him that in the 45 minutes that we were there, none of the 20 tables that I could see had received any sushi. Almost half of them have already been seated when we arrived, so I am not sure how long they might have been waiting already. At 19:25 our waiter came to our table. When I enquired about how long the sushi will take she said she will check. She came back and said that it will take approximately another 20 minutes. At 19:30 we decided to leave the restaurant. At that stage still, no sushi were placed on any of the other tables. That is the worst service that I have ever seen!!! If you know that there is going to be more people than normal at your restaurant, then you ensure that there are more kitchen staff!!! If you know that there might be a delay then you inform your tables if they will be willing to wait for an hour!! Why did the supervisor or manager not have the decency to come to the tables and inform the people about what the reason for the delay could be. PATHETIC!!