pathetic service
we went to john dory's on the 09.04.16, we placed our order and waited more than an hour and the food did not arrive, we the queried as to why the wait was so long and the response was there is a problem in making the calamari,but no one informed us that they were having a problem they just left us waiting. even after querying we waited another 15 minutes and still we did not receive our food. we then had to pay for our drinks after such a long wait. which i think is absolutely ridiculous
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John Dory's Fish's replyOfficial
15 Apr 2016, 15:56Hello kerisha singh,
Thank you for letting us know about your recent visit to John Dory's in Ballito. We are concerned to read of the lack of service and assure you that this is not the normal John Dory's standard.
Your complaint will be brought to the attention of the owner/operator for internal investigation and feedback will be shared with you shortly. Please accept our apologies for any inconvenience that might have been caused.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for letting us know about your recent visit to John Dory's in Ballito. We are concerned to read of the lack of service and assure you that this is not the normal John Dory's standard.
Your complaint will be brought to the attention of the owner/operator for internal investigation and feedback will be shared with you shortly. Please accept our apologies for any inconvenience that might have been caused.
Kind regards
Bev Cornwell
Customer Care Manager
John Dory's Fish's reply15 Apr 2016, 15:56
Official
Hello kerisha singh,
Thank you for letting us know about your recent visit to John Dory's in Ballito. We are concerned to read of the lack of service and assure you that this is not the normal John Dory's standard.
Your complaint will be brought to the attention of the owner/operator for internal investigation and feedback will be shared with you shortly. Please accept our apologies for any inconvenience that might have been caused.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for letting us know about your recent visit to John Dory's in Ballito. We are concerned to read of the lack of service and assure you that this is not the normal John Dory's standard.
Your complaint will be brought to the attention of the owner/operator for internal investigation and feedback will be shared with you shortly. Please accept our apologies for any inconvenience that might have been caused.
Kind regards
Bev Cornwell
Customer Care Manager