AC
Annabel CronjAA(C)

1 reviews | Active since Oct 2014

02 Feb 2015, 11:28

Not allowed to make a booking for my birthday???

I stopped at our local John Dory's yesterday to make a booking for me and my partner and a friend of mine and her partner (me and my friends partner share our birthdays on the same day) for our birthdays on the 11th of February. To my disappointment i was told that they do not take bookings on Wednesdays, when asked why well aprantly because its a specials night, which is my problem how ? I dont care about the f ing special night ? According to me there is no sign or notice ANYWHERE that indicates that no bookings on a Wednesday. I am really disappointed as i have had manya. Bad experience with that same John Dorys but decided to look the other way cause i really like the food and the vibe. But if this is the attitude of your store i will unfortunately never support your store again and will tell all my friends and family that in your eyes money comes first and the customer second!!!

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Replies (1)
John Dory's Fish
John Dory's Fish's reply03 Feb 2015, 09:18
Official
Hello BellaC92,

Thank you for taking the time to share your concerns with us, Wednesdays is half price sushi promotion and because of this the store gets quite busy. Therefore no bookings are made on days when we have promotions as we operate on a first come first serve basis. We understand your frustration and apologise for any inconvenience this may have caused.

Kind regards
Customer Care