JK
Jaco K

1 reviews | Active since Dec 2011

12 Apr 2016, 13:50

No food after 2 hours

On Saturday the 9'th of April we went to sit down at John Dory's in Hartbee****rtdam. We ordered our food and drinks. Our drinks took about half an hour to arrive, which is fine, because my son was still playing in the play area.<br> <br> We sat down and waited for our food after asking about 3 different waiters for our food. 2 hours later our food was still not at our table. I then left, and went to the counter to pay and just leave. They then called and said that our food was ready all of a sudden. I played nice and paid for the food and drinks and said please can put the food in doggy bags, as my son was getting tired.<br> <br> At home, trying to eat the food, it was the most ********** food I have ever tasted, it was old and tasteless, not the John Dory's that I am used to. Never will I go there again.

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Replies (1)
John Dory's Fish
John Dory's Fish's reply15 Apr 2016, 15:52
Official
Hello Jaco8,

Thank you for alerting us to your disappointing visit to and meal from John Dory's. We are concerned to read of the lack of service as well as the unsatisfactory meals and assure you that we will share your complaint with the owner/operator of this John Dory's.

Once internally investigated and addressed, we will be in touch to offer feedback. Please accept our apologies for any inconvenience or frustration caused as this is definitely not the John Dory's standard.

Kind regards
Bev Cornwell
Customer Care Manager