Montecasino JD's - BAAAAD service

<p>After visiting them on a sushi Wednesday I am never going to return . I'd rather pay full price somewhere else. Anywhere else!Disgusting service! Unwilling staff.<br />I received horrible slow careless service from the useless staff last night. We firstly had 2 waitresses, a trainee and a permanent waitress. Each didn't know what the other was doing both were lost.</p> <p>We sat at the sushi bar with out being served or given the wasabi and ****** plus sticks for about 20 mins after both of them greeted us. . Which I guess made sense since on a sushi Wednesday there must have been 6 things max on the belt at any given time. (Old looking boring things that clearly noone else wanted).<br />It's xmas time and it was busy,the market is on as well as Theatre shows.</p> <p>The staff and kitchen simply could not cope! Management was nowhere to be seen but if they were around they were joking with the staff Instead of controlling orders going out and coming in.<br />We asked for chopsticks only to be told hastily our "other waitress" had it. That waitress arrived unaware of anything, I wonder if she knew what day it was. each of them kept sending us to the other one "incharge" of us.</p> <p>When our wasabi and soy bowls finally arrived one was a john dorys sauce bowl- a white tiny deep bowl. I asked the waitress how we're supposed to dip in this and she clapped her hands together and said it's full up tonight and she can go look ,but if we don't see her again for a long time it's because she can't find one. I kid you not. ... that's the stupid answer I received. </p> <p>Our sushi took 1 hour to get to us- we were sitting at the bar mind you . Then everytime asked for our order she kept saying it's coming seeming frustrated that I'm even asking! Our trainee waiter ordered it twice in front of me only after she saw my irritation. The order was just never placed it seems. People who came after us all got their orders, We just waited and waited. we only ate at 8.30 pm after getting there by 7.15pm.<br /><br />When our order arrived some of the sushi was empty, Falling apart and terrible. After 1 hour of waiting that's the **** I got served! <br />The service was pathetic and uncoordinated. Il never return here. The staff are oblivious and badly trained. The kitchen seems unable to control the big crowds- good luck to you during xmas!</p> <p><br />The sushi bar is so badly lit I don't know how your staff make sushi without cutting themselves. <br />The wasabi bag was left on the counter in the huge sagging plastic bag it came in. Everyone squeezing it as they needed. So unpleasant and off putting. <br />God knows why I didn't just walk out and go to Yume for sushi 100 x better with betetr service and more knowledgable efficient staff !</p> <p><br />Then miraculously as ppl left here comes plates on the sushi belt, too littl etoo late . Sadly many ppl earlier were waiting around the belt yet there was zip on it ( on a half price sushi day!!) so no one could take anything. Bad management and bad staff training. </p> <p><br />Up your game John dorys! U guys are dismal.</p>