Management (at establishment) far below par

<p>So me and my lady went for a quick lunch @ John Dory's in Canal Walk, this was about a month or 2 ago, I did not know about HelloPeter at the time. Anyways, we order the same dish. Calamari and Hake with chips, fried. Food came out and the calamari was cold and rubbery and the fish absolutely poured oil from the batter.</p> <p>THIS however, is not the reason for this review, so, we see this QR scan on the table which says scan here to leave a complaint or compliment. At this time I have to say, the restaurant was quite crowded and I dont like confrontation so we ate the food to get done and out of there, like I said "quick lunch"</p> <p>I proceeded to scan this QR and leave a message rating the food, I simply left a message encouraging the food to be checked before it leaves the kitchen. Saying that in this case, the chips was the hero. I posted this while we were still at the table. About 1min later my phone rang. I answered and it was the manager of this exact restaurant, I asked the gentleman to please phone back in about 15 mins. He then proceeded to deliberately keep me on the phone while scanning the restaurant, my lady saw him approaching us and about 2 seconds before standing right next to our table he hung up the phone. </p> <p>Now, at this point, had I been alone, not in the company of a lady or the entire restaurants clients I wouldve absolutely gone off on this guy standing there looking very chuffed with himself. He asked me if we would like to tell him something and then proposed another course of our half eaten calamari and chips. I was so livid I said were leaving. Paid the bill and walked away to the amu*****t of him and another younger manager standing in the back of the restaurant having a laugh.</p> <p>His name was Charl. I hope he still feels great about this today. Wont be seeing me, my girl or any of our friends and family ever again.</p>