1 reviews | Active since Dec 2014
Just a bad night at Olympus???
<p>I really enjoy John Dory's in Olympus and have been a few times since opening.</p> <p>Always great fresh fish. There is Steak on the menu too for your company to choose if they do not want fish :-) Waiters have been really great and friendly and the place apears clean, bathrooms included!</p> <p> </p> <p>Last time was a rare occasion (hence star rating drop for me from 5) ???</p> <p>? - Our male waiter that served us appeared stoned. Yes it appeared so. Blank looks, red eyes, We needed to repeating our orders a few times. He forgot our refill drinks orders then place the food order.</p> <p>? Kids play area. Really cool for kids to go nuts. But 3- 4 children kept running (screaming, shrilling, yelling, shouting included) in and around the restaurant between other patrons, tables and watrons with hot food in the trays. This occured the entire time we were there despite noting this to the two? managers (one with dreadlocks) . Nothing was done. Their parents clearly shouldnt have children letting them run amock. Play areas attract customers with children, a marketing lesson learnt since McDonalds when they had opened in the RSA, but should not be to the detriment and comfort of other customers inside the restaurant, not outside let alone in the play area.</p> <p>? Another gentlemen, sitting outside, also complained about the noise to what appeareed to be the owner / main manager. Nothing was done. The guy was 'larger' and his eyes appeared bloodshot too... maybe he enjoys brandy... LOTS of it?</p> <p> </p> <p>I proceeded to urgently request my meal as a takeaway. yes the waiter took forever and forgot this request initially TOO. The food was good but would of been so much better warmer & fresher in a RESTAURANT which appeared to be a kiddy play pen.</p> <p> </p> <p>Please tell me there was a HUGE staff party before opening shop that day and everyone was off their game and that these occurences are not the way its going to be.</p> <p>The food is great I'll be back... but to have a nice meal on a Friday in this environment was uncomfortable and somewhat annoying.</p> <p> </p> <p>HEAD'S UP before this new location starts being avoided, especially with week day evening clientele (which were too) , like the restaurant across from them.</p> <p> </p>
and this is how the branch respondes via email, *** , in a somewhat unproffesional manner if not intimidating?
"... By what Means can I contact this customer.
Can You help me with Contact Details
Kind Regards
Large Operator That loves brandy ALOT" ...
and this is how the branch respondes via email, *** , in a somewhat unproffesional manner if not intimidating?
"... By what Means can I contact this customer.
Can You help me with Contact Details
Kind Regards
Large Operator That loves brandy ALOT" ...
Good day Justin.
Firstly, we do apologise for the delay in response.
Thank you for sharing your experience with us and we are sorry to hear that it was not a good one. Your feedback will be shared with the store so that they can look into this matter and get back to you with feedback.
Kind regards
Nicole Lewis
Customer Care
Good day Justin.
Firstly, we do apologise for the delay in response.
Thank you for sharing your experience with us and we are sorry to hear that it was not a good one. Your feedback will be shared with the store so that they can look into this matter and get back to you with feedback.
Kind regards
Nicole Lewis
Customer Care
