John Dory's - Your standards dropped drastically!!! Disgusted!!!

I had the worst dining experience in my life! A nightmare for 4 hours!

It started withe asking about the Surf & Turf and I was told they had no meat. But the waitress said she will ask the Manager if they can "borrow from downstairs". The Manageress came to me and they have already "borrowed" meat and cant anymore. The people next to me's steaks then just arrived.

I asked another waitress that passedy table if they can check my Loyalty Card for my points, I am a loyal customer - well, I was! I had no response and didnt see her again. I later asked around for my Card.

I have taken photos of the hygienic circumstances and I myself have been waiting 70minutes for my food, that was incorrect and cold. I myself have been to the front desk 4 times to ask for service. I have been told a long story about their system. Everyone else have been helped and got their food. My bill was given to me at 15:37, I asked why they left my glass and ice bucket he not once did someone ask if I want to order something to drink. The ice completely melted and water all over the table. They didnt clean any table or floors around me. The place was so dirty and there was so little customers.

I want to show these photos to the head of John Dorys - it's total disgrace to the Brand and good Name of John Dory's.

The 1st Manager was on the phone for most of the day. The 2nd Manager got so angry with me when I said I dont want to pay for the cold platter. She said she will deduct the onion rings but wont deduct the platter. With such an attitude. Her name is Cray, she showed me her badge and said I must write it down.

Just something else to laugh about - cause thats all you can do: I've ordered crispy onion rings at 12h50, I received someone else's cold crispy onion rings at 15h20.

John Dory's - Your loyal family wont see you anymore.