1 reviews | Active since Aug 2016
John Dory's Scottburgh - Continuous Bad Service
<p>I have been to the John Dory's in Scottburgh on two occasions now and had bad service.</p> <p> </p> <p>My sister had complained on my first visit and was advised that someone would call her but no one did.</p> <p> </p> <p>My most recent visit was yesterday. I joined with a group of friends and was greeted on arrival and then seated at their table. I then signaled a staff twice and requested for someone to assist with our order. No menu's were handed to us and when a waitress came to take our order, she said she would fetch some menu's and return. A new face returned with the menu's and advised us that our waitress is busy and she would be assisting. She took our drinks order and when it did arrive (30 minutes later), it came in drips and drabs and not all at once.</p> <p> </p> <p>I requested a Sushi menu and was advised that there is only one chef so my order would take really long to arrive.</p> <p> </p> <p>My sushi arrived about 45 minutes later.</p> <p> </p> <p>The establishment did look busy at the time but I do believe that us as customers should have had much better attention and more check in visit's from our waiter.</p> <p> </p> <p>Regards,</p> <p> </p> <p>Local that would need to rethink my next visit</p> <p> </p> <p> </p>
We apologise to you for the experience you say you had at JD Scottburgh. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly.
Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care
We apologise to you for the experience you say you had at JD Scottburgh. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly.
Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care
