TC
Tilen C

1 reviews | Active since Feb 2012

15 Dec 2015, 15:41

*********** staff and bad service

We visited John Dory's on Sunday and experienced pathetic service.<br> <br> The staff were *********** and took more than 40 minutes to bring our food to us. Also, the drinks order was messed up as we asked for no ice and the incorrect rolls were initially brought to the table.<br> <br> We were approached several times by different waiters with food that we did not order. The waiter (Lucky), kept saying that the food was on its way but it took forever. I don't think it was only Lucky's fault as there was clearly something horribly wrong with the restaurant's process. <br> <br> I WILL NEVER GO BACK THERE! Do not call me to justify this low level of service!!!!!<br>

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Replies (1)
John Dory's Fish
John Dory's Fish's reply18 Dec 2015, 10:03
Official
Hello ABT,

Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.

Kind regards
Nicole Lewis
Customer Care