Horrific Experience John Dorys Ballito Junction

A very sad day for John Dorys. It felt as if they “stole” our money with this dining experience. Absolutely nothing went right, waitron was not trained, could not understand us properly, we had to clear our own table, we had to clean our own table, brought the wrong order, forgot to bring everyone cutlery, did not listen, etc etc etc....food was horrible, Well Done steak came to us RARE, chips served instead of veggies, no rice with one of the dishes.....last straw was when the manager “Philani” shouted at his staff members visibly right next to our table....how embarrassing for him as well as John Dorys. We give your restaurant 3 - 6 months and it will close its doors if this continues! We spoke to Philani the manager as we walked out...we had to call him as no manager came by to our table or even asked us anything as we left.....he just shook his head and did absolutely nothing. Is this the kind of standard you want to promote for your franchise? The R600 I spent in your restaurant was “******” from me and I rate this as one of the worst experiences we have had in 10 Years. Very very very very sad!