Horrible service at Suncoast JDs

Very badly managed. As a regular at JDs, I understand that sushi is slow on Wednesdays. But 1 hour and 40 minutes?? Really? Still, not what angered me. My partner and I sat down, we placed our drinks and sushi order. About 20 minutes later, a family of 4 sits at the table next to us and after a while, they order; they ordered no less than 30 minutes after us. And received their sushi 10 minutes before us. When our sushi arrived, the order wasn't even complete. To make matters worse, we were only given one set of chopsticks, with the excuse that they've run out. The table of 4 next to us, were given enough chopsticks (after we were told that they've run out). We were not given any wasabi or ******, but we could see it on the other table. While we were in the middle of our meal, our waitress requests our JDs card, but I can't understand why she couldn't wait until we were done, because she didn't ring up the bill. Manager was unhelpful and perhaps just made things worse.

I don't know why we were treated this way, but I will just stick to Pavilion JDs from now on.