DK
Diana K

1 reviews | Active since Oct 2016

17 Oct 2016, 14:40

Food spoilt after 5 hours of purchasing

<p>Worst restaurant to purchase food from. Food gets spoilt after 5 hours of purchasing and as per manager has never had a complaint.</p> <p> </p> <p>I have spoken to many people and they all say they do not go the Gateway John Dory as this has happended to them and many others.</p> <p> </p> <p>Please find out how a massive mall like Gateway allows this restaurant to supply this kind of food.</p> <p> </p> <p>Very disappointed as we spent R1420 and 70% off our meals was spoilt even offered to take it to the manager last night to show him meals purchased the same day 5 hours ago is spoilt.</p> <p> </p> <p>Just said he not sure why this happened as it has never happened previously.</p> <p> </p> <p> </p> <p> </p> <p> </p>

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Replies (1)
John Dory's Fish
John Dory's Fish's reply21 Oct 2016, 11:53
Official

Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.

Kind regards

Nicole Lewis

Customer Care