bZ
bongiwe Z
1 reviews | Active since Feb 2012
04 Sept 2015, 15:16
food ordered not up to good quality and quantity
On the 3/9/15 i bought a shipwrecker meal and ribs and chicken combo.i placed my order @ 19:23 and recieved it 19h55 since it was a take away.when i got home and i looked at the meal it was like the left overs from another person (the fish was dry ,the prawns where small and dry and the butter souce of the mussels was worse.it really didnt deserve the price
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John Dory's Fish's replyOfficial
07 Sept 2015, 12:50Hello maponela,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
kind regards
Nicole Lewis
Customer Care
John Dory's Fish's reply07 Sept 2015, 12:50
Official
Hello maponela,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
kind regards
Nicole Lewis
Customer Care