Fish with devilish attitude

Hi Went to John Dory's Liberty Midlands Mall 19/05/2018 at 19:00 with my family ordered meals including the hake thermidor. Upon arrival i noticed that what was presented before my eyes was grilled fish and i asked for fried fish, in which the waitress said she will call a manager. Here comes a manager called Simi, with a devilish attitude, tells me she wont be able ro make a fried hake thermidor because in this store specifically it is served grilled and on the menu it specifies that it is grilled. I kindly asked for the menu, which she brings with a banging attitide and to her suprise there is no grilled, which she then says even tjough it is not written grilled, it is served grilled as per picture.(I look at the meal in front of me, and it's not evn 60% picture standard) I was then left wondering if all meals are served per picture. She then says that since i don't want to eat the meal in the store she will pack it for me and i can have it as a takeaway. She's now forcing the grilled fish down my throat, i kindly ask that she doen't do that because i specifically only eat fried fish, my weight is eveident to fries. She gives me major attitude, forcefully drops the grilled fish on ma face and tells me i will eat it, everyone is the table is shocked, their food has arrived, bearing in mind the amount of time we had spent waiting for the food, we r all hungry. My family starts eating, and i am left to clap for everyone to eat.

I don't know if i deserved that attitude? Are meals served as per picture as your manager specified? Is it customary to bang a plate of food in the face of your clients? Does John Dory's no longer serve fried Fish?