Complaining does not help, maybe does sosial media

I phoned to order take outs. I placed my order with one of the stores managers. I had to repeat myself about 5 times. Upon arrival my order was wrong again! I ordered a Cajun Chicken breast with spinach and feta served with chips and received a Cajun chicken salad? I also ordered prawn salads, once again served in polystyrene containers? The salad mainly consist out of the pitted part of the cucumber or the inside as some may call it, are you trying to save money by giving your customer the left overs of the cucumber? I spoke to the manager again about my concerns, but was treated arrogantly and was told if I am not happy to phone the area manager or the owner? Is this how you treat all your customers when they complain when unhappy about their expensively paid meals?