Bryan the operator at Somerset Mall John Dory's tells clients his manager is not happy to deal with you, and tells you you are not welcome at his store anymore and walks away from the client

The operator Bryan of John Dory's Somerset Mall, told me his management staff are not happy dealing with me, because I was more than ONE YEAR now already complaining about his staff and my Family Card never being used correctly and my points and Vouchers being ****** from me cause they just disappear! So because his poor management capability and his staff not being much better because this has been an ongoing problem they cant resolve for over ONE YEAR now... Says a lot about his rude and poor leadership capability and him being an Operator who is supposed to know how to resolve clients problems his store is the cause of! This rude unprofessional supposed to be owner/operator whilst I was still talking to him rudely interrupted me, spoke over me and told me I am not welcome at his store anymore, got up whilst I was still talking to him and rudely walked away and said to me he has got nothing further to say to me or wants to hear from me.. So that's John Dory's at Somerset Mall, the under average managers and operator Bryan who chase away a client because him and his staff could not resolve a problem the known branch store is the cause of! Well done Bryan i give you 0 out of 10, you need to go learn how to resolve problems and deal with decent people who don't rudely treat people the way you do when you just get up and walk away because your useless and couldn't resolve the problem your staff and managers also haven't got the capability to do. Shame on you, I didn't think you are a beaten man so easily, your a shame to John Dory's and your behavior under pressure is disgusting!!!